Airporter Questions Answered

At Airporter our customer services team are very happy to help or assist you in any way we can. However, before you call or drop us an email please do take a little time to look through our ‘Airporter Questions Answered’ where many of your questions and enquiries may be answered…

COVID-19 TRAVEL DISRUPTION

If you had a ticket booked with Airporter for travel between 21st March and 19th July while services were suspended, we are happy to re-book your journey at no additional cost. Please contact our customer services team by email at info@airporter.co.uk with your confirmation number.

Tickets | Refunds

All you need to know about purchasing tickets to travel with Airporter airport bus and our refund policies…

Travelling on our buses

All you need to know about travelling with Airporter, our do’s, don’ts, rules and regulations…

Delays | Misses

Flight delays, Airporter delays and what you can do in the event of missing your airport transfer…

What can I carry on board?

To ensure customers are comfortable and safe on our buses, we limit the size, type and quantity of luggage/belongings…

Lost Property

Information if you have lost or found property on our bus to Belfast Airports…..

Pickups | Drop Offs

With buses to Belfast International & Belfast City Airports we have a number of pickup and drop-off points available…

AIRPORTER BLOG

Airporter aims to make your travel experience as comfortable and easy as possible. Our blog will keep you up to date on any essential news and also offers helpful tips and information for safe travel.